Operatix Privacy Notice

At Operatix, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website and or prospects we process, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

Any questions regarding this Notice and our privacy practices should be sent by email to or by writing to Operatix Ltd., 2 Ancells Court, Rye Close Fleet, Hampshire, GU51 2UY- UK

How do we collect information from you?
We obtain information about you when you use our website, for example, when you fill in a form to ask for more information about our services or when you agree to receive our Newsletter.

We may also receive personal information indirectly from the following sources in the following scenarios:
  • Social Media such as (LinkedIn, Xing, etc)
  • Carefully selected data brokers
  • Our clients

What type of information is collected from you?
The personal information we collect might include the following information:
  • Contact information, personal identifiers and contacts (for example, name and address, email, phone number(s))
  • Demographic information (e.g. occupation and employer details)
  • Website user stats (interactions with our adverts or website)
  • Website contact form data (anything you enter on our contact form and send to us)

How is your information used?
We may use your information to:
  • seek your views or comments on the services we provide;
  • send you communications which you have requested and that may be of interest to you;
  • process a job application.
  • Hand pick only relevant prospects who should be interested in the product or service our clients are promoting.
  • Contact you to discuss the offering.
  • Book meetings if you are interested.
We will hold your personal information on our systems for as long as it is necessary for the process it was collected for or as long as it is set out in any relevant contract you hold with us.

Who has access to your information?
  • Our clients, if you choose to book a meeting.
  • Professional advisors and third-party service providers who support our business functions from time to time.
  • Other members of the memoryBlue group enterprise.
  • Potential or actual purchasers of our business were we to sell or restructure our business at any time.
  • Anyone where we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Lawful bases for processing
  • Consent where you give it.
  • Legitimate interests where ours and or out clients’ interests pass a balancing test against your own.
  • Performance of (or entering into) a contract that you are party to.
  • Compliance of our legal obligations.
  • Vital interests in case of emergency.

Your choices
We will not contact you for marketing purposes if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: privacy@operatix.net. The same applies if you wish to withdraw any consent you have given us. Please note that any processing between the granting and the withdrawal of the consent remains lawful.

How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: privacy@operatix.net or by writing to Operatix Ltd., 2 Ancells Court, Rye Close Fleet, Hampshire, GU51 2UY- UK

You have the right to ask for a copy of the information Operatix hold about you by sending an email to privacy@operatix.net

Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘cookies’
Like many other websites, the Operatix website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service. It is possible to switch off cookies by setting your browser preferences.

Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website and processing‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy notices and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

How we store your personal information
Your information is securely stored predominantly on UK and EEA servers

Transferring your information outside of Europe
The information which you provide to us may be transferred to countries outside the UK and EEA. By way of example, this may happen if any of our servers are from time to time located in a country outside of these regions. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the UK and or EEA in this way, we will take steps to ensure that appropriate security measures are taken to ensure that your privacy rights continue to be protected as outlined in this Policy and are essentially the same as they have here in the UK.

Your data protection rights
Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation or to you in certain circumstances.

Please contact us at privacy@operatix.net if you wish to make a request.

Data Protection Officer details:
We take data protection seriously and have voluntarily appointed Dave Allison as our DPO to oversee our data protection compliance.He can be contacted directly via dpo@operatix.net

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@operatix.net.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF


Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

If you live or work in the EU, you can also complain to your local supervisory authority. Here is a link to the European Data Protection Board’s page, listing all of their members. EU Supervisory Authorities

Review of this Policy
We keep this Policy under regular review. This Policy was last updated in November 2024

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:Privacy team
Operatix Ltd.
2 Ancells Court,
Rye Close Fleet,
Hampshire
GU51 2UY- UK

Email
privacy@operatix.net